A Bachelor's degree or equivalent education, training or experience is required.
A minimum of 3 years related experience
Professional certificate(s)or training as required
Detail orientated, creative and flexible.
Strong analytical and problem solving skills to evaluate business processes and recommend effective solutions.
Strong organizational/time management and project management skills and multi-tasking abilities.
Experience with both process and data-driven structured analysis techniques.
Knowledge of Delta Dental products, policies, claims, eligibility and underwriting policies, procedures and guidelines.
PC literacy required; MSOffice skills (Outlook, Word, Excel, PowerPoint); proficiency in InDesign preferred.
Regularly required to work standard office equipment (personal computer, photocopy machine, fax machine, etc.).
Ability to work on a computer up to 7 hours a day.
Regularly required to sit for long periods of time, and occasionally stand and walk.
Regularly required to use hands to operate computer and other office equipment.
Close vision required for computer usage.
Occasionally required to stoop, kneel, climb and lift up to 25 pounds.
Must be able to understand fairly complex written and oral instructions.
Ability to clearly present written information and findings.
Ability to communicate concepts. Ability to make executive-level presentations.
Ability to interact well with co-workers and outside contacts.